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Privacy Policy
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Effective: 16.11.2025

1. Introduction
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This Privacy Policy explains which personal data we collect, how we use it, and your rights as a data subject.
Responsible for this website: XenoElectronics – small businesses.

Website (DE/EN): https://xenoelectronics.com

2. Controller
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XenoElectronics – small businesses Owner: Andreas Janshen
Beim Jagdhaus 9
E-Mail: info@xenoelectronics.com

3. Personal Data Collected
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3.1 Provided by You
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  • Name, email address, phone number, postal address
  • Content of messages (contact form, support requests)

3.2 Automatically Collected
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  • IP address
  • Browser type, operating system
  • Visited pages, date/time
  • Referrer data
  • Server log files (security-relevant)

3.3 Cookies
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  • Session cookies
  • Functional cookies for website optimization
    No tracking or marketing cookies unless explicitly indicated.

4. Purpose & Legal Basis
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  • Contact & Support: Contract performance / contract initiation (Art. 6 (1) b GDPR)
  • Website Security & Operation: Legitimate interest (Art. 6 (1) f GDPR)
  • Cookies / Tools: Consent (Art. 6 (1) a GDPR)

5. Data Recipients (Processors)
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Data is shared only with service providers necessary for operation and security:

  • Hosting provider
  • Email service
  • CDN / firewall / logging infrastructure (e.g., Cloudflare, Netlify)
  • Remote support tools: RustDesk, AnyDesk or similar secure software, used only with active client consent
  • Optional: Web analytics providers (only with consent)

All processors act according to Art. 28 GDPR and are contractually bound to confidentiality.

6. International Data Transfers
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Data may be processed outside the EU (e.g., USA). Standard contractual clauses or equivalent measures apply.

7. Data Retention
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  • Contact requests: 6 months
  • Server logs: up to 30 days
  • Cookies: according to cookie lifespan
  • Support records (screenshots/logs): only during processing, then deleted
  • Deletion can be requested at any time

8. Data Processing Agreement (DPA)
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For business clients whose personal data is processed (e.g., user data, system logs), we offer a Data Processing Agreement (Art. 28 GDPR) on request.

9. Data Subject Rights
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You have the right to:

  • Access
  • Rectification
  • Deletion
  • Restriction
  • Data portability
  • Objection
  • Withdraw consent
  • File a complaint with a data protection authority

10. Mandatory Information
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Without necessary information (name, email), support or contact requests cannot be processed.

11. Data Breach
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In the event of a data breach, affected parties and the relevant authorities will be notified within the legally required deadlines.

12. Technical & Organizational Security
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We implement:

  • TLS encryption
  • Access controls
  • Secure server infrastructure
    Absolute security cannot be guaranteed.

13. External Links#

We are not responsible for external websites. Please review their privacy policies separately.

14. Protection of Minors
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Services are not directed at children under 13. Any such data discovered will be deleted immediately.

15. Changes
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Updated versions apply immediately upon publication.

16. Contact
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info@xenoelectronics.com

Legal Notice: https://xenoelectronics.com/legal-notice/

Terms & Conditions: https://xenoelectronics.com/termsconditions/